Tel: 0131 657 5680 or Text: 077 9856 8218

Reg. Scottish Charity SC 034826 Reg. Company SC 257126

 
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NOT SATISFIED WITH OUR SERVICES?

 

If you are happy with our services, please tell your friends, if you are not happy, please tell us.

 

We are always endeavouring to improve our services and would very much welcome any contributions from you on ways to improve it.  We would also welcome receiving volunteering support from you to help us run our services more smoothly.

 

Any concerns or issues, please click here to email Claudia Goncalves and Mark Halliday or call them on 075 0443 8763.

 

If the link above does not work on your computer, please email her at holistic @ planetary-healing.org. Please remove the blank space before and after the sign @, this is to avoid spam.

 

We are always keen to know how is your experience using our services.


If users of our services make a complaint regarding any aspects of the work or actions of individuals offering their services through the Foundation and/or volunteering with us, the complain will be taken seriously and an investigation on the matter will take place within 2 weeks. 

 

The issue will be treated in confidence and will be dealt with by manager Claudia Goncalves. If you are dissatisfied with the outcome or the management of the complaint an appeal can also be made to other members of the Board of Trustees. 

 

 

 

 
 
 

 

 

Mark and Claudia